Effective Date: 25/09/2024
At TrafficBasket, we are committed to providing a seamless and efficient delivery process for all our digital subscription services. This delivery policy outlines the key details regarding the access and activation of our digital services, ensuring that you can enjoy uninterrupted service from the moment of purchase.
TrafficBasket is operated by the company PAYSPIRE SERVICES LLP, registered in India under The Limited Liability Partnership Act, 2008.
1. Delivery Method
Immediate Access:
Upon successful completion of your purchase, access to the digital subscription service will be granted immediately. You will receive an email confirmation with details on how to log in or activate your subscription. This email will include:
- A receipt of your purchase.
- Instructions for accessing the digital subscription service.
- Your unique login credentials (if applicable) or information on how to create an account.
Account Activation:
If your digital subscription service requires the creation of an account, you will be prompted to create one during or after the purchase process. Once your account is set up, you can log in and access the subscription content instantly.
Subscription Start Date:
Your subscription period begins from the date of purchase or the date of account activation (whichever occurs first). The subscription will automatically renew based on your chosen plan (e.g., monthly or yearly) unless canceled according to our cancellation policy.
2. Delivery Confirmation
Email Notification:
After purchasing a digital subscription service, you will receive an email confirmation that includes:
- Purchase details (such as subscription type, payment amount, and renewal terms).
- Activation details (login credentials or account creation instructions).
- A link to access the subscription or relevant digital platform.
If you do not receive the confirmation email within 1 hour of purchase, please check your spam or junk folder. If you still do not receive it, contact our customer support for assistance.
3. Accessing Digital Content
Online Platform:
All digital subscription services are accessible via our online platform. You can log in from any device with internet access (desktop, laptop, tablet, smartphone) using your provided login details.
No Physical Shipment:
As our services are digital in nature, no physical items will be shipped. All content and services will be delivered electronically via email or accessible through your online account.
4. Failed Delivery and Troubleshooting
Technical Issues:
If you experience any technical difficulties accessing your digital subscription service, please contact our technical support team via [Your Support Email/Phone] for immediate assistance. We strive to resolve access issues as quickly as possible to minimize any disruptions to your service.
Incorrect Email Address:
If you have provided an incorrect email address at the time of purchase, you may not receive your confirmation email or login credentials. In such cases, please contact our customer service team to update your details and resend the confirmation email.
5. Subscription Renewal and Access
Auto-Renewal:
Digital subscriptions are typically set to auto-renew to ensure uninterrupted access. You will receive a reminder notification before your subscription renews. If you wish to cancel your subscription, please refer to our Cancellation and Refund Policy for instructions on how to do so before the renewal date.
Access During Renewal:
During the renewal process, there will be no interruption in service, and your access to the subscription will continue seamlessly.
6. Contact Us
If you have any questions or concerns regarding the delivery of your digital subscription service, feel free to contact us at:
Email: support@trafficbasket.com
We are here to assist you with any inquiries and ensure you have a smooth experience accessing your digital subscription or purchase.
